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Brentnalls Conference

As many of you will already know, Harris Black is a member of the Brentnalls affiliation.  The affiliation is a network of like-minded, independent Chartered Accounting firms across Australia with members in Brisbane, Sydney, Melbourne, Adelaide, Hamilton VIC, Perth and Auckland NZ. Harris Black has been part of this dynamic group of professionals for over 20 years. Each of our firms have a similar passion for improving client service and striving for best practice in all areas of business. In particular we are all very focused on helping our clients achieve their goals, develop their businesses and ultimately grow their wealth.  The affiliation meets bi-annually, traditionally in different locations in Australia with recent conferences also being held in Singapore and Queenstown N.Z.

As with many events this year, the second of our 2020 Brentnalls Conference could not proceed as planned with the meeting of all our affiliates in Adelaide due to Covid and a remote solution had to be found.  Accordingly, on Thursday 22 October, this particular Brentnall’s Conference, which would have been attended by the Harris Black Directors and Practice Manager, Kimberley Ward became a virtual event via Zoom in the boardroom.  This change of play actually afforded us with a brilliant opportunity to involve all staff in the conference and to listen to guest speakers.  All staff from all the affiliate firms were able to join the Chairman’s address (Geoff Fitzgerald, Brentnalls NSW).  Geoff in particular is extremely passionate about promoting the inclusion of all our team members in the affiliation and all felt this was an enormous success.

The event concluded with guest speaker Gilbert Enoka – All Blacks Manager and Mental Skills Coach. Gilbert Enoka has a long history of success as a mental skills coach with New Zealand’s corporate and sporting elite. He is internationally renowned for his 19 year history with the All Blacks, first as their mental skills coach and now as a manager. The presentation was about building a winning team with a successful mindset and reinforced that your skillset won’t matter if your mindset is wrong.

Overall, a great two days with our Brentnalls Affiliates and as always, a lot of key takeaways.

Small Business Delivery Tips

Businesses that fail to meet their customers’ expectations of affordability and efficiency of delivery cannot remain competitive.

If customers see that a competitor in your market can offer the same product with a more convenient delivery option, your paying customer numbers will dwindle. You can adopt delivery strategies to make your supply chain a strong point and boost your customer satisfaction.

Deciding on a courier

Quit waiting in line at the post office to send your parcels and take advantage of technology. MyPost Business will allow you to print postage labels and arrange for next day pickup for a small additional charge. Independent couriers may also be an option but make sure you research their reputation and average wait time before partnering with them.

Meet your delivery date

Issue a clear delivery deadline and make sure you meet it for every order. Give your customer access to track the order for their piece of mind. You should also have a tracking system so you can recover the package or damages should it go missing in the delivery process. If your package is not delivered on time, respond quickly, provide an apology or an explanation and consider offering a credit or discount to minimise damage to your reputation.

Setting free delivery

Increasingly e-commerce retailers are offering free delivery. Consider the following strategies to meet market expectations without your profit margins suffering significant losses:

– Charge for shipping in the price of the good or service
– Set a minimum spend to get free delivery
– Limit the locations for free delivery
– Give free shipping for membership sign ups

Offer options

Delivery information must be clearly set out. You might charge for express delivery and assess how they would like to pick up their package. Disclose any risk the customer incurs, for example, if they want the package left at their front door, to cover your liability.

State your return policy

A vague return policy can deter the customer from giving you their business. State your policy clearly and be upfront with any return charges that will be suffered. Consider whether a more lenient returns policy will be worth the costs of processing returns if it will secure you more customers.

Tips To Upscale Your Business

Set realistic and actionable goals

Businesses should set realistic and actionable small goals which they can work towards, rather than broad goals which provide no direction. Setting broad and unrealistic goals is demotivating and makes any progress made seem insignificant. Every person in the business should be given a target to meet over a reasonable timeline which contributes towards achieving a larger goal.

Establishing standardised and automated processes

Small businesses can make the mistake of ‘doing things as they come’ but this means that as business grows, adjusting to high scale tasks is difficult. To avoid this, business should standardise all processes of work. Any individual placed into a role should be able to follow standardised procedure and yield a product which is of similar quality to the previous one. Investing money into automation tools is worthwhile for this procedure. This can include automating management of social media, email, and customer relationships. Each of these will contribute to creating structures which support growth.

Identify competitive strengths and weaknesses

Recognising the strengths and weaknesses of one’s business is essential. Strengths will allow businesses to focus on unique qualities they possess which give them a competitive advantage. Weaknesses will reveal which areas require growth so that changes can be made before upscaling takes place.

Network

Businesses should continue to develop relationships with service providers, sales channel partners, suppliers and customers. Keeping an open mind about partnerships or potential collaborations could open up different avenues of business growth.

Quarterly Business Review

by Renee Bettenay

Finding time to implement the ideas you have to improve your business is challenging.  Determining where your energy should be focused when you have a multitude of concepts for different key areas can also see you running around in circles.  Many of our clients have struggled with both of these issues and tell us that ultimately their inability to determine the next best step finds them simply run out of time and energy to do anything!

At Harris Black we have developed a Quarterly Business Review process through which we help our clients rationalise and implement their ideas for business improvement.  Together, we identify the relevant key areas of their business that require focus in order to improve.  We then determine accountability for the implementation of new concepts or processes and ensure focus is maintained.  Harris Black clients who are participating in our Quarterly Business Review process are having great success at finally implementing their ideas and involving their entire internal team to help drive home positive change.  This also ensures everything doesn’t fall on the shoulders of the business owners.  Those clients that have been working with us for some time have now developed impressive strategies for momentum when it comes to implementation and are enjoying the benefits of clear decision making and continual improvement in their business.

To learn more about our Quarterly Review Process please take the time to watch the video below or call your Harris Black team member.

Federal Budget 2020-2021

Personal Taxation

Personal tax cuts brought forward to 1 July 2020.

Reduction of tax rates per the following table:

Business Taxation

Small business tax concessions extended to medium businesses

Businesses with aggregated turnover between $10M to $50M will be eligible for the following concessions (already available to businesses with aggregated turnover less than $10M).The extension of these concessions to medium businesses will be delivered in three phases:

– From 1 July 2020, eligible businesses will be able to immediately deduct certain start-up expenses and certain prepaid expenditure.
– From 1 April 2021, eligible businesses will be exempt from the 47% FBT on car parking and multiple work-related portable electronic devices, such as phones or laptops, provided to employees (note that an FBT exemption for retraining redeployed employees will also apply from 2 October 2020).

From 1 July 2021:

– eligible businesses will be able to access the simplified trading stock rules, remit PAYG instalments based on GDP adjusted notional tax, and settle excise duty and excise-equivalent customs duty monthly on eligible goods;
– The time limit for the ATO to amend income tax assessments will be reduced from four to two years for eligible business for income years starting from 1 July 2021; and
– the ATO power to create a simplified accounting method determination for GST purposes will be expanded to apply to businesses below the $50 million aggregated annual turnover threshold.

The eligibility turnover thresholds for other small business tax concessions will remain at their current levels.

Outright capital assets deduction until 30 June 2022 for most businesses

Businesses with aggregated annual turnover of less than $5 billion will be enable to deduct the full cost of eligible capital assets acquired from 7:30pm AEDT on 6 October 2020 (Budget night) and first used or installed by 30 June 2022.

Full expensing in the year of first use will apply to new depreciable assets and the cost of improvements to existing eligible assets. For small and medium sized businesses (with aggregated annual turnover of less than $50 million), full expensing will also apply to second-hand assets.

Businesses with aggregated annual turnover between $50 million and $500 million can still deduct the full cost of eligible second-hand assets costing less than $150,000 that are purchased by 31 December 2020 under the current instant asset write-off rules. Businesses that hold assets eligible for the $150,000 instant asset write-off will have an extra six months (until 30 June 2021), to first use or install such assets.

Small businesses (with aggregated annual turnover of less than $10 million) can deduct the balance of their simplified depreciation pool at the end of the income year while full expensing applies. The provisions which prevent small businesses from re-entering the simplified depreciation regime for five years if they opt-out will continue to be suspended.

Loss carry-back from 2019–2020, 2020–2021 and 2021–2022

The Government will allow eligible companies to carry back tax losses from the 2019–2020, 2020–2021 or 2021–2022 income years to offset previously taxed profits in 2018–2019 or later income years.

Companies with an aggregated turnover of less than $5 billion will be able to apply tax losses against taxed profits in a previous year, generating a refundable tax offset in the year in which the loss is made.

The tax refund will be limited by requiring that the amount carried back to not exceed the earlier taxed profits and to not generate a franking account deficit. The tax refund will be available on election by eligible businesses when they lodge their 2020–2021 and 2021–2022 tax returns.
Companies that do not elect to carry back losses under this measure can carry losses forward as normal.

Instant asset write-off: minor change

Given the largesse of the new outright deduction for capital assets until 30 June 2022, the instant asset write-off rules have become temporarily irrelevant for most taxpayers (those with aggregated annual turnover of less than $5 billion).

Accordingly, there were no changes to the rules, other than a slight tweaking for costs relating to second-hand goods acquired by large businesses (with annual aggregated turnover between $50 million and $500 million).

R&D Tax Incentive changes

The Government has announced a number of changes to the R&D tax offset measures contained in the Treasury Laws Amendment (Research and Development Tax Incentive) Bill 2019 and deferred the start date of those measures to income years starting on or after 1 July 2021.

State COVID-19 business support grants: NANE income

The Federal Government announced that the Victorian government’s business support grants for small and medium business will be non-assessable, non-exempt (NANE) income for tax purposes. The Victorian Government announced the grants on 13 September.

Eligibility for this treatment will be limited to grants announced on or after 13 September 2020 and for payments made between 13 September 2020 and 30 June 2021.

JobMaker Hiring Credit

The Budget announced that the Government will provide $4 billion over three years from 2020–2021 to accelerate employment growth by supporting organisations to take on additional employees through a hiring credit. The JobMaker Hiring Credit will be available to eligible employers over 12 months from 7 October 2020 for each additional new job they create for an eligible employee.

Wage subsidy for new apprentices

The Government will provide a capped 50% wage subsidy to businesses who take on a new Australian apprentice from 5 October 2020 to 30 September 2021.

It will be available to employers of any size or industry, Australia-wide, regardless of geographic location or occupation. There are two important caps:
– it is limited to 100,000 new apprentices or trainees in total; and
– the 50% subsidy will be limited to $7,000 per quarter ($28,000 per annum).

More information can be found on the Department of Education, Skills and Employment website. The payment will be paid in respect of commencing or recommencing apprentices; that is, it will be possible to re-employ former apprentices whose employment had been terminated.

The scheme will run from 5 October 2020 to 30 September 2021. The measure was earlier announced by the Prime Minister on 5 October 2020. The Department of Education, Skills and Employment states that the start date for claims is 1 January 2021; that is, payments will be made in arrears.

Other Measures

CGT Exemption For “Granny Flats”

The Budget confirms that the Government will put in place a “targeted” CGT exemption for granny flat arrangements.

Under the measure, CGT will not apply to the creation, variation or termination of a granny flat arrangement providing accommodation where there is a formal written agreement in place. The Budget states that it will apply to arrangements that provide accommodation for “older Australians or those with a disability”. There are no further details as to what constitutes “older” or “disability”.

The exemption will only apply to agreements that are entered into because of “family relationships or other personal ties” and will not apply to commercial rental arrangements.

It is intended that the measure commence from 1 July 2021 (ie next financial year), subject to the passage of necessary legislation.

Social Security

$250 cash payments for income support recipients.

The Government will pay two $250 economic support payments for eligible income support recipients and concession card holders. The payments will be made from November 2020 and early 2021 to eligible income support recipients and concession card holders, including:

– Age Pension;
– Disability Support Pension;
– Care Payment;
– Family Tax Benefit, including Double Orphan Pension (not in receipt of a primary income support payment);
– Carer Allowance;
– Pensioner Concession Card (PCC) holders (not in receipt of a primary income support payment);
– Commonwealth Seniors Health Card holders; and
– Eligible Veterans’ Affairs payment recipients and concession card holders.

The $250 cash payments are tax exempt and will not count as income support for social security purposes. These cash payments follow the two $750 stimulus payments in April and July 2020 for social security and veteran income support recipients and concession card holders.

Should you have any questions in relation to these changes, please do not hesitate to contact your Harris Black Tax Specialist.

Insurance – Paying More Than You Need To?

The following article has been prepared by the Advisers at NewLeaf Tailored Financial Solutions.  Harris Black has had a long-term relationship with NewLeaf, and they assist many of our clients with their financial planning needs.  They are based within our office, and we work closely with them and many of our clients.

For the past 18 months, premiums for personal insurances have been rising.  Unfortunately, we will all be hit with these increases in some way.  This also extends to insurance cover held via industry super funds.

None of us like this, but what makes it worse is not reviewing your policies and later finding out that you have been paying too much for inferior insurance cover or that there are cheaper alternatives available.

Now is the right time to speak with your financial advisers to review all your personal insurance policies. They will assess your individual needs, review your current polices, undertake market wide research and determine whether you will save money by changing insurer or modifying your polices.

As we grow older, get married, build families and start businesses, we come to realise that life and disability insurance is a fundamental part of having a sound financial plan.  We also know how important it is to have personal insurances in place particularly considering that in 2019 alone the Australian Prudential Regulation Authority reported that the life insurance industry paid out approximately $13 billion in claims which equates to $33 million paid to Australians every day.

Depending on your unique situation, life and disability insurance can be tailored via several funding options.  Your financial advisers will guide you on the best way to structure your polices with due consideration to your needs, cashflow and tax effectiveness.

We can all relate to being busy and time poor. However, with the challenges being faced by many Australians due to COVID19, now is the right time to seek advice and protect what matters most: your family, physical and mental health and your long-term financial well-being.

At Harris Black, we care about our clients financial and personal well-being and encourage you to review your personal insurance needs and polices.  Please seek help from your financial advisers.  NewLeaf are available to discuss your situation at any time.

How can we help you?

Today’s financial environment demands a regular review of strategy and a focus on execution.